Recovery Agent

The Recovery Agent’s primary purpose is to minimize financial loss and maximize recoveries through effective negotiation, repossession, and other available strategies. This role requires strong analytical skills, sound judgment, and the ability to navigate complex legal and operational processes.

• Maintain a thorough understanding of state and federal laws related to commercial repossession, including bankruptcy implications.
• Analyze contracts transferred to Recovery for collectability and feasibility of remedies.
• Negotiate repayment terms within established approval authority guidelines.
• Coordinate nationwide repossession and remarketing of equipment or determine when abandonment is appropriate.
• Follow up on equipment recovery through bankruptcy proceedings.
• Decide when to transfer contracts to the internal Debt & Resolution department.
• Minimize costs while maximizing recovery receipts.
• Update problem loan statuses monthly.
• Perform other related duties as assigned by management.

• Adaptability: Thrives in changing environments and manages competing priorities effectively.
• Analytical Thinking: Synthesizes complex data and designs efficient workflows.
• Business Acumen: Understands the financial impact of decisions and aligns work with strategic goals.
• Interpersonal Skills: Maintains confidentiality, resolves conflicts constructively, and fosters collaboration.
• Judgment & Decision-Making: Makes timely, sound decisions with appropriate stakeholder involvement.
• Planning & Organization: Prioritizes tasks and uses time efficiently.
• Problem-Solving: Identifies issues, develops solutions, and works well in team settings.
• Professionalism & Quality: Maintains composure under pressure, ensures accuracy, and strives for continuous improvement.
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• Must be able to pass a background & credit check
• This is a full-time position

FLSA Status

• Non-exempt

Ready to take your career to the next level? Apply now and become a vital part of our team!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.